Terms of Service
Effective April 2026
1. Use of the website
You may access and use our website for lawful, personal, or legitimate business purposes. You agree not to:
- Use the site in any way that violates applicable laws or regulations.
- Attempt to interfere with the site's operation, security, or availability.
- Reverse-engineer, scrape, or extract data from the site using automated means without our prior written consent.
- Use any TUG branding, trademarks, or content in a way that suggests endorsement or affiliation that does not exist.
2. Services
Our website describes services offered by TUG, including product engineering, system architecture, and applied AI engagements. Any specific engagement between TUG and a client is governed by a separate signed agreement. Nothing on this website itself constitutes an offer, proposal, or contract.
3. Intellectual property
All content on this website — including text, graphics, logos, icons, images, code, and design — is owned by or licensed to TUG and is protected by applicable intellectual property laws. You may view and share content for personal, non-commercial purposes with appropriate attribution. All other use requires our prior written consent.
Third-party trademarks, logos, and brand assets (for example, partner logos) are the property of their respective owners and are used here with permission or as nominative reference.
4. Links to other sites
Our website may contain links to third-party websites or services that are not owned or controlled by TUG. We are not responsible for the content, privacy practices, or availability of any third-party site, and inclusion of a link does not imply endorsement.
5. Disclaimers
The website and its content are provided on an “as-is” and “as-available” basis. To the fullest extent permitted by law, TUG disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, secure, or free of errors or harmful components.
6. Limitation of liability
To the fullest extent permitted by law, TUG, its affiliates, directors, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising out of or related to your use of the website, even if we have been advised of the possibility of such damages.
7. Indemnification
You agree to defend, indemnify, and hold harmless TUG and its affiliates from and against any claims, liabilities, damages, and expenses (including reasonable legal fees) arising out of your use of the website or your breach of these Terms.
8. Governing law
These Terms are governed by and construed in accordance with the laws of Malaysia, without regard to its conflict-of-laws provisions. Any dispute arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Malaysia.
9. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the “Effective” date at the top of this page. Continued use of the website after changes take effect constitutes your acceptance of the updated Terms.
10. Contact us
Questions about these Terms? Reach us at contact@techuniongrok.com.